- If one item in the bullet list is a complete sentence, then all items should be complete sentences.
- If one item is a simple phrase, then all items should be simple phrases.
- Notice in the examples below that, if the items are simple phrases, they DO NOT NEED capital letters or end punctuation (even on the last item).
EXAMPLE #1:
Remember the following when creating company correspondence:
- The preferred format is full block style with all items flush left.
- Company letterhead should be used only for company business.
- Business letters serve as documentation as well as communication.
EXAMPLE #2:
The following salutations (greetings) are no longer appropriate:
- Dear Sir:
- Dear Sir or Madam:
- Gentlemen:
- Ladies and Gentlemen:
- To Whom It May Concern:
EXAMPLE #3:
When creating the date for a business letter, avoid the following:
- military/genealogy style (27 March 2008)
- abbreviations
- slash and hyphen dates (3/27/08 or 3-27-08)
Notice that the introduction to each bullet list is followed by a colon. In Example #3, the items are not capitalized, and there is no end punctuation because they are phrases, not complete sentences. In Example #2, the capitalization and colons are part of the greetings being given as examples.